At Bryceville Movers (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our website, services, and business. By using our services or visiting our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

• Personal Identification Information: Name, address, phone number, email address, and other contact details you provide to us.
• Service-Related Information: Details about the services you request, such as the type of move (e.g., residential, commercial, long-distance), dates of the move, and addresses of the pick-up and drop-off locations.
• Payment Information: Credit/debit card information or other payment methods provided during the payment process.
• Technical Information: Information about your device, browser, and browsing behavior, such as IP address, operating system, and pages visited on our website.

2. How We Use Your Information

We use the information we collect in the following ways:

• To Provide Our Services: To fulfill your moving service requests, provide estimates, and coordinate the logistics of your move.
• For Payment Processing: To process payments and send you invoices or receipts for the services provided.
• Customer Support: To respond to inquiries, offer support, and address any issues or concerns related to your move.
• To Improve Our Services: To analyze customer feedback and enhance the quality of our services and website functionality.
• Marketing and Communication: With your consent, we may send you promotional emails or updates related to our services. You can opt out of marketing communications at any time.

3. How We Protect Your Information

We implement a variety of security measures to protect your personal information. These measures include encryption, secure servers, and access controls to safeguard your data from unauthorized access, alteration, or disclosure.

• Payment Security: Payment information is processed through secure, third-party payment processors. We do not store sensitive payment details on our servers.
• Website Security: Our website uses SSL (Secure Socket Layer) encryption to protect your data during transmission.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information in the following situations:

• Service Providers: We may share your personal information with trusted third-party service providers that assist us in providing our services (e.g., payment processors, storage providers, or other moving-related services). These service providers are obligated to use your information solely for the purpose of assisting us in delivering services.
• Legal Compliance: We may disclose your information if required to do so by law, such as to comply with a subpoena, legal order, or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies (such as web beacons, analytics tools, etc.) to collect information about how you use our website and services. This helps us improve your user experience, tailor content, and analyze site traffic.

• Cookies: Cookies are small data files that are stored on your device when you visit our site. They allow us to recognize your preferences and customize your experience. You can control cookie settings through your browser, but disabling cookies may affect certain features of our website.
• Analytics Tools: We may use third-party analytics tools, such as Google Analytics, to track website usage patterns. These tools do not collect personal information, but they help us understand how visitors use our site and improve its functionality.

6. Your Rights and Choices

You have certain rights concerning your personal information:

• Access and Correction: You can request access to the personal information we hold about you and request corrections if it is inaccurate.
• Deletion: You may request the deletion of your personal information, subject to certain legal exceptions and obligations.
• Opting Out of Marketing: You can opt out of receiving promotional communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

To exercise any of these rights, please contact us at the email address provided below.

7. Third-Party Websites

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Children’s Privacy

Bryceville Movers’ services are not intended for use by individuals under the age of 18. We do not knowingly collect or solicit personal information from children. If we discover that we have inadvertently collected information from a child under 18, we will take steps to delete that information.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Bryceville Movers
11935 US-301, Bryceville, FL 32009
Email: info@brycevillemovers.com
Phone: +1 904-474-1107

By using our website and services, you agree to the terms of this Privacy Policy and consent to the collection, use, and sharing of your information as described above.